Available Payment Methods

We accept the payment methods displayed in our checkout. Availability depends on the services enabled in the store and may vary by location, currency, browser, or device. A payment method is supported only when it is offered for your order at checkout.

Currency & Order Total

Prices are displayed in U.S. dollars unless another currency is explicitly identified. Review the products, discounts, shipping charge, applicable taxes, and total before submitting payment. Your bank or payment provider may charge currency conversion or international transaction fees that are outside our control.

Payment Processing

Payments are submitted through our Shopify checkout and the payment service selected for your order. A provider may request additional authentication or temporarily authorize an amount before completing the transaction. A temporary bank authorization is not necessarily a completed charge. If you are unsure whether a payment succeeded, check your confirmation email and contact us before submitting the order again.

Protecting Your Payment Information

Enter payment details only in the checkout or your chosen payment provider's authorized interface. Never email us your full card number, card security code, account password, or one-time authentication code. We do not need these details to answer routine order questions.

Use an updated browser and a trusted device. Check the website address before paying. No online service can promise complete protection against every security risk.

Declined Payments & Verification

A payment may be declined because of billing details, available funds, bank restrictions, or authentication requirements. Check your information and contact your payment provider if needed. For a legitimate security concern, we may pause order processing and request limited confirmation through our official support channel. We will not ask you to disclose passwords or authentication codes.

Refunds

Approved return refunds are initiated to the original payment method within 5 business days after approval. Your bank or payment provider may require another 5–10 business days to display the credit. Refunds related to an inability to ship are processed promptly within the applicable legal deadline. Please refer to our Return & Refund Policy for eligibility and shipping-charge treatment.

Unrecognized Charges

If you see an unfamiliar transaction, contact your payment provider promptly and let us know the order reference, transaction date, and amount if available. Do not send complete payment credentials. We can help identify an order without limiting your right to raise a dispute with your provider.

Payment Support

Email: service@wsffhkl.com
Phone: +8675785449409
Customer service hours: 8:00 AM–10:00 PM, China Standard Time (UTC+8).
Company: Quanzhou Fanyou Trading Co., Ltd.
Owner: Chen Peiming
Business address: Room 1508, Building 12, Zhongjun Juxiang Business Center, No. 200 Puji Road, Fengze District, Quanzhou, Fujian, China