Using Our Website

You may use our store to explore products, make lawful purchases, and contact our team. Use the website in accordance with applicable law and these guidelines. Purchases are also governed by our Terms & Conditions and the policies presented during checkout.

Acceptable Conduct

• Provide accurate information when ordering or contacting support.
• Do not impersonate another person or use payment details without authorization.
• Do not introduce malicious software, interfere with store operation, or attempt unauthorized access.
• Do not use automated tools to disrupt the service, bypass access controls, or collect other customers' personal information.

Website Content & Brand Materials

Website text, designs, and brand materials are owned by or licensed to their respective rights holders. You may view and save information for personal shopping purposes. Reproducing or distributing protected content for commercial purposes requires permission unless the law permits otherwise. These terms do not restrict fair use or other lawful exceptions.

Plant Care Information

General care suggestions are provided for everyday product use. Plant needs vary by species, soil, environment, and season. Check the needs of your own plants and follow product instructions. Watering accessories and supports do not guarantee plant health or growth. Do not use website guidance to override a product's safety instructions.

Accounts & Communications

If customer accounts are available, protect your login credentials and notify us of suspected unauthorized access. Do not share passwords or full payment details in support messages. You remain responsible for information you knowingly submit, but these terms do not make you automatically liable for unauthorized activity caused by a security failure outside your control.

Third-Party Services & Availability

Checkout, payment, and delivery functions may involve third-party providers with their own terms. External resources, where linked, are operated independently. We may maintain, update, or temporarily suspend website functions. We do not guarantee uninterrupted access, but this does not remove our obligations concerning orders already accepted or paid for.

Errors, Restrictions & Your Rights

We may correct website errors and reasonably restrict access used for fraud, abuse, or unlawful activity. Material errors affecting a purchase will be handled under our Terms & Conditions. Nothing here excludes liability or consumer rights that cannot lawfully be excluded. Updates apply prospectively and will not retroactively remove rights relating to an existing purchase.

Questions About These Terms

Company: Quanzhou Fanyou Trading Co., Ltd.
Owner: Chen Peiming
Address: Room 1508, Building 12, Zhongjun Juxiang Business Center, No. 200 Puji Road, Fengze District, Quanzhou, Fujian, China
Email: service@wsffhkl.com
Phone: +8675785449409
Customer service hours: 8:00 AM–10:00 PM, China Standard Time (UTC+8).