wsffhkl™ · YOUR INFORMATION
Privacy Policy
How we handle personal information when you browse our store, place an order, or contact us.
Who Handles Your Information
Quanzhou Fanyou Trading Co., Ltd. operates wsffhkl™ and is responsible for the personal information described in this policy. Our store uses Shopify to support online commerce. Shopify also processes information under its own applicable privacy terms when providing certain services directly to you.
Information We Collect
- Contact and delivery information: Your name, email, telephone number, billing address, and shipping address.
- Purchase information: Products ordered, order value, payment status, transaction references, delivery details, and return history.
- Support communications: Messages, order references, and photographs or other information you choose to send us.
- Device and usage information: IP address, browser type, device information, pages viewed, referral information, and interactions collected through store technology.
- Preferences: Marketing subscriptions and privacy or cookie choices where available.
Payment credentials are submitted through the checkout's payment providers. Do not send full card numbers, security codes, passwords, or identity documents to customer support.
How We Use Information
We use information to process payments, fulfill orders, provide tracking, handle returns, respond to questions, maintain store security, prevent fraud, keep business records, and comply with legal obligations. We may use browsing information to understand store performance. Where enabled and legally permitted, advertising tools may measure campaigns or personalize advertising. Marketing emails are sent according to your choices and applicable law.
Cookies & Similar Technology
Essential technology supports functions such as shopping carts, checkout, preferences, and security. Depending on the tools enabled in our store, nonessential cookies or similar technology may support analytics, advertising measurement, or personalized advertising.
Use the store's privacy controls where available and your browser settings to manage these technologies. Where consent is required, nonessential technologies should operate only after the relevant consent. Blocking some technologies may affect store functionality. An advertising opt-out does not necessarily stop all advertising.
When Information Is Shared
We share relevant information with service providers involved in hosting, commerce operations, payment processing, delivery, customer support, security, and business administration. If analytics or advertising integrations are enabled, those providers may receive device, browsing, or event information. We may also disclose information to meet legal requirements, protect legitimate rights, or complete a business transaction subject to appropriate safeguards. We do not provide customer contact lists to unrelated businesses for their independent direct marketing.
U.S. State Privacy Rights
Depending on your state and whether the relevant law applies to our business, you may have rights to access, correct, delete, or receive a copy of personal information, and to opt out of targeted advertising, sale, or sharing as those terms are defined by law. Advertising disclosures can qualify as a sale or sharing even without a monetary payment.
To submit a request, email service@wsffhkl.com with the subject “Privacy Request.” You may also use applicable store privacy controls. We honor legally required opt-out preference signals, including Global Privacy Control where applicable. We may verify identity proportionately and accept authorized-agent requests as required. We will not unlawfully discriminate against you for exercising your rights. If a request is denied, you may ask us to review or appeal the decision where available by law.
Retention, Security & International Processing
We retain information only as reasonably necessary for the purposes described here, including order support, accounting, tax, fraud prevention, and legal obligations. Retention depends on the information, purpose, and applicable requirements.
Our business is located in China, and providers may process information in other countries. Where required, we use appropriate safeguards for cross-border processing. We use reasonable organizational and technical measures, but no online system or transmission can be guaranteed completely secure.
Children, Marketing & Policy Changes
Our store is intended for general adult shopping and is not directed to children under 13. Contact us if you believe a child has provided personal information inappropriately.
You can unsubscribe from marketing emails using the unsubscribe option in a message. Necessary order and service messages may continue. We may update this policy as our practices change and will provide additional notice where required.
Privacy Contact
Company: Quanzhou Fanyou Trading Co., Ltd.
Owner: Chen Peiming
Address: Room 1508, Building 12, Zhongjun Juxiang Business Center, No. 200 Puji Road, Fengze District, Quanzhou, Fujian, China
Email: service@wsffhkl.com
Phone: +8675785449409
Customer service hours: 8:00 AM–10:00 PM, China Standard Time (UTC+8).